Sales Enablement Program Manager, Multi-Location (Remote)
<h2>Summary</h2><p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Join Yelp’s Multi-Location team to help national brands win locally on the most trusted local marketplace. We’re looking for a Sales Enablement Program Manager to lead cross-team programs that accelerate seller performance across our four sales organizations (Channel Partner, Emerging/Midmarket, Enterprise, and Brand). You’ll own strategic enablement programs end to end—onboarding, certifications, product/launch readiness, and role/segment enablement—with clear KPIs and measurable business outcomes.</span></p><p style="margin-top: 0pt; margin-bottom: 0pt;"> </p><p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">The ideal candidate has deep sales enablement experience, executive-level communication skills, and a track record of building scalable programs that change seller behavior and drive results. You bring expertise in modern adult learning and consultative selling, and you translate strategy into high-quality content, delivery, and measurement at scale. You set standards, mentor others, and are an expert in our tool ecosystem and how to improve it.</span></p><p style="margin-top: 0pt; margin-bottom: 0pt;"> </p><p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">We’re seeking a strong communicator who can simplify complexity, rally cross-functional teams, and deliver programs that move the needle on ramp time, win rates, productivity, and adoption. You thrive in a fast-paced environment, are data-driven, and have a passion for creativity, collaboration, and continuous improvement.</span></p><p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">This role reports to the Head of Sales Enablement and will be responsible for leading strategies and programs that enable our sales teams to effectively sell Yelp’s Advertising offerings.</span></p><br><h2>What you'll do:</h2><ul style="margin-top: 0; margin-bottom: 0;"><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Own multi-segment onboarding and certifications end to end: define competencies, curriculum maps, and assessment standards; reduce ramp time and increase productivity.</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Lead product and launch readiness: run needs analysis, coordinate cross-functional content, drive training and change management, and report adoption/impact to senior leaders.</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Set content strategy and governance: establish taxonomy, versioning, review cadences, and deprecation; keep playbooks and tool guides current and discoverable in the LMS/CMS; publish updates via wiki/newsletter.</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Design and deliver at scale: create blended learning (ILT/vILT, eLearning, microlearning), practice/reinforcement, and certification paths; enable a distributed field with concise assets and job aids.</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Implement measurement and ROI: define KPIs/OKRs for programs, build dashboards with RevOps, run experiments/A-B tests, and iterate based on data and field feedback.</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Lead cross-functional collaboration: create program charters and RACIs; align Sales, CS, Ops, Product, and Marketing; manage dependencies and drive decisions in senior forums.</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Drive tool enablement at scale: partner with owners of Salesforce, Highspot, LinkedIn Sales Navigator, Yesware, etc., to design training, streamline workflows, and propose scalable improvements.</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Coach and mentor Enablement Specialists and SMEs: set quality bars, provide reviews/feedback, and share templates and standards that raise the bar across the team.</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Facilitate highimpact sessions: lead complex trainings, executive briefings, and trainthetrainer programs; represent Enablement confidently in senior meetings.</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Stay current on digital advertising, Yelp products, and sales best practices; translate insights into actionable enablement that changes behavior and outcomes.</span></li></ul><br><h2>What it takes to succeed:</h2><p style="margin: 0px;"> </p><ul style="margin-top: 0; margin-bottom: 0;"><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">6–8+ years in sales enablement, sales support/ops, L&D; proven ownership of cross-functional programs with measurable results.</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Executive-level communication: writes and presents clearly without review; confidently drives discussions and decisions in senior meetings.</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Instructional design excellence: builds complex curriculum across ILT/vILT, eLearning, and selfserve; sets objectives, creates assessments/certifications; applies frameworks (e.g., Bloom’s, ROPES) effectively.</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Program/project management pro: leads multiple complex workstreams, anticipates risks, aligns stakeholders, and delivers on time with a clear roadmap.</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Data/analytics fluency: Sheets/Excel, Slides/PPT; builds dashboards with RevOps; uses insights to guide decisions and drive significant outcomes.</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Tools expertise: LMS/CMS (e.g., Exceed, Rise 360, Highspot), Google Workspace, Slack, Canva, SFDC; identifies limitations and proposes scalable improvements.</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Strong cross-functional collaboration and stakeholder management with senior leaders across Sales, CS, Ops, Product, and Marketing.</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Creative, learnerfirst mindset; designs for a remotefirst, distributed field with practical application and reinforcement.</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Nice to have: instructional design/curriculum/performance certifications (e.g., CPTD, CTT+, Kirkpatrick), MEDDICC or similar methodology, familiarity with digital advertising (CPM/CPC/CPA, targeting, measurement/attribution).</span></li><li style="font-size: 12pt; font-family: Arial,sans-serif; color: #000000; font-weight: 400;" aria-level="1"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000; font-weight: 400;">Bachelor’s degree or equivalent experience. </span></li></ul><br><h2>What you'll get:</h2><ul><li><span style="font-size: 10pt;">Effective your first day: Full medical, vision, and dental </span></li><li><span style="font-size: 10pt;">15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday</span></li><li><span style="font-size: 10pt;">Up to 14 weeks of parental leave</span></li><li><span style="font-size: 10pt;">Monthly wellness subsidy</span></li><li><span style="font-size: 10pt;">Work from home reimbursement</span></li><li><span style="font-size: 10pt;">Flexible spending account</span></li><li><span style="font-size: 10pt;">401(k) retirement savings plan</span></li><li><span style="font-size: 10pt;">Employee stock purchase plan</span></li><li><span style="font-size: 10pt;">Compensation range for this position is $120-130k annually. You may also be offered a bonus and benefits.</span></li></ul><br><h2>Closing</h2><div><em>At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”</em></div><div> </div><div><em>We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.</em></div><div> </div><div><em>Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. </em></div><div> </div><div><em>We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).</em></div><div> </div><div><em>Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role.</em></div><div> </div><div><em>We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.</em></div><div> </div><div><em>Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.</em></div><div> </div><div><a href="https://docs.google.com/document/d/e/2PACX-1vSiQ5ajIdwoMv07VjFKWB71xJJU-yzWOgQkZLRngmFFhquutnmdihX5_E9lY0Qq6m7VSTNQfeO_tMKK/pub" target="_blank" rel="noopener">US Recruiting and Applicant Privacy Notice</a></div><div> </div><div>#LI-Remote</div>
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